CONTACT INFORMATION

Effective date: September 1, 2026

For questions about products, orders, support, policies, or other store matters, you can contact p0NDENUSH - SETTINGS & SERVICES through the channels below.

OFFICIAL EMAIL

p0ndenushromania@yahoo.com

Use email for:

- formal order issues;

- cancellation requests;

- refund requests;

- legal correspondence;

- privacy/data requests;

- formal complaints.

When contacting us about an order, please include your Shopify order number and checkout email where possible.

INSTAGRAM

https://www.instagram.com/p0ndenush4ro/

Instagram may be used for:

- general support;

- setup communication where instructed;

- product questions;

- order assistance.

Do not send banking passwords, payment PINs, one-time banking codes, or unnecessary sensitive information through Instagram.

DISCORD

https://discord.com/invite/rpvEhGAsJw

Discord may be used for general communication and support where appropriate.

Do not publicly post your personal order information.

For formal order or privacy matters, email is recommended.

BUSINESS INFORMATION

Trading name: p0NDENUSH - SETTINGS & SERVICES
Operated by: p0NDENUSH
Website: p0NDENUSH.com
Email: p0ndenushromania@yahoo.com

CONSUMER COMPLAINTS

If you have an issue with a purchase, please contact us first so we can review it.

Consumers may also have rights to contact the competent consumer-protection authority or use an applicable Alternative Dispute Resolution procedure.

For Romania, consumer-protection matters may fall within the competence of the Autoritatea Națională pentru Protecția Consumatorilor (ANPC).